Guest Instructions

Before Arrival

1. About Tuck Hotel

Our hotel is located in the heart of the city, carefully designed with cozy rooms, open views of the surrounding district to make you feel at ease and enjoy the local atmosphere at the same time.

Just so you have an idea of how we operate with our new concept.

We don’t have a front desk. Check in is all online. Your phone is the key.

We provide all the amenities for your stay in the room. We don’t provide extra.

Room Amenities:

Free WiFi
Closet and hangers
Air Conditioning
Flat screen smart TV
L'Occitane Shower products

Essentials:

Towels, bed sheets, toilet paper
Vanity Kit

Safety features:

Smoke detector
Safe Box

2. Contact us

Available Hours: 11 am - 7 pm

Text: 213-262-8998

3. House Rule

The credit card provided at the registration form will be authorized $150 / 24hrs prior to the check-in date and will be refunded after check out.

These facts will apply to be subtracted from the deposit:

Loud Noises
Interior damage
Late check out
Smoking
Extra cleaning
Breaking maximum occupancy
Disrespecting other guests
stolen items
Any violation of house
Lost or damaged emergency key card

***This is at the property's judgment and the decision is up to our measurement. ***

Any expenses including extra room refreshing service ($20) will be deducted from your deposit.

4. Parking

Unified Parking

805 S Spring St. Los Angeles Ca

$25/night

After Arrival

1. WIFI

Wifi name:Tuck Guest

PW: TUCKGUEST2020

2. TV

Press smart Hub / Home button
Select Hulu
Choose the channel / Show

Or log in to your own account on other apps. Don’t forget to log out unless you want someone watching weird shows on your account.

3. Marshall Speaker

Connect your device via bluetooth to KILBURN/ ACTON. Don’t turn it up past 11 o'clock

4. Recommendations

Here is our staff's fav. Local Recommendations

5. Safe Box

Press the reset button on the back of the door *beeps twice
Type your own password + #

6. Packages

Since we don’t have a front desk, guests can send packages to the hotel address only if it could be received by the guest.

7. Additional Guest

All GUESTS MUST BE REGISTERED AND 18+

Maximum guests in room: 2

All your guests actions are at your responsibility. She might seem chill at first, but let us get you covered just in case.

8. Lockout

Emergency key is provided. Any lock outs outside the business hours are an extra charge of $50. We would not appreciate this as you can imagine.

9. Trash

Guests are responsible for their own trash. Trash cans are located on each floor in the corridor. No one likes dirty rooms.

10. Check Out

I know, it's a cool card but please leave the emergency key in the room and hit “check out” on the flexipass app.

It sucks to see you go but it’s better this way, we hate goodbyes.