GUEST INSTRUCTIONS

Before Arrival

Contact us


Text: 213-262-8998 Available Hours: 11 am - 7 pm




House Rule


The credit card provided at the registration form will be authorized $150 / 24hrs prior to the check-in date and will be refunded after check out. These facts will apply to be subtracted from the deposit:

  • Loud Noises
  • Interior damage
  • Late check out
  • Smoking
  • Extra cleaning
  • Breaking maximum occupancy
  • Disrespecting other guests
  • Stolen items
  • Any violation of house
  • Lost or damaged emergency key card
***This is at the property's judgment and the decision is up to our measurement. *** Any expenses including extra room refreshing service ($20) will be deducted from your deposit.




Early Check-in


Early check-in is available at 1 pm for $25 upon request made before the arrival date.





After Arrival

GUEST WIFI PASSWORD


TUCKGUEST2020




TV


  1. Press smart Hub / Home button
  2. Select Hulu
  3. Choose the channel / Show
Or log in to your own account on other apps. Don’t forget to log out unless you want someone watching weird shows on your account.




Marshall Speaker


Connect your device via bluetooth to KILBURN/ ACTON. Don’t turn it up past 11 o'clock




Recommendations


Here is our staff's fav. Local Recommendations




Safe Box


  1. Press the reset button on the back of the door *beeps twice
  2. Type your own password + #




Packages


Since we don’t have a front desk, guests can send packages to the hotel address only if it could be received by the guest.




Additional Guest


All GUESTS MUST BE REGISTERED AND 18+ Maximum guests in room: 2 All your guests actions are at your responsibility. She might seem chill at first, but let us get you covered just in case.




Lockout


Any lock outs outside the business hours are an extra charge of $50. We would not appreciate this as you can imagine.




Trash


Guests are responsible for their own trash. Trash cans are located on each floor in the corridor. No one likes dirty rooms.




Check Out


I know, it's a cool card but please leave the emergency key in the room and hit “check out” on the flexipass app. It sucks to see you go but it’s better this way, we hate goodbyes.





Tuck Hotel logo

+1.213.262.8998

info@tuckhotel.com

820 S. Spring Street Los Angeles, CA 90014

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